This is a reminder for candidates scheduled to take the Police Sergeant Examination on Saturday, February 14, 2026, to complete the required system check prior to exam day. Please refer to the information below, which was previously distributed to all candidates. To date, only 198 of the 906 registered candidates have completed the system check.
Information Sessions:
The last information/exam help session will be on Friday, February 13, 2026, at 1:00pm. Please use the information below to join.
Microsoft Teams: https://teams.microsoft.com/meet/29340396883954…
Exam Day Assistance & Support:
If you need assistance during the exam, please contact the Public Safety Team using the contact information described below.
You should NOT contact eSkill, ProctorIO or use their technical support chat if you need assistance. They cannot guarantee that you will be able to access the exam before 9:30 AM.
Additional Resources for Proctorio can be found here:
https://proctorio.com/support/hc/preparing-for-an-exam
Join the Teams Session using this link:
https://teams.microsoft.com/meet/24765583733178…
Email: qadira.moore@phila.gov
Your email should include a short explanation of what happened AND take a screenshot of any error messages or issues that you have encountered, with the date in the screenshot.
Call one of these telephone numbers:
215-686-2692
215-686-2361
If your call is not answered, please leave a voicemail explaining what assistance you need AND a short explanation of what happened. Take a screenshot of any error messages or issues that you have encountered, with the date in the screenshot. You will need to send the screenshot to them.
Please note that you MUST contact them during the grace period (9:00 AM – 9:30 AM) on the day of the examination. You are considered late after 9:30 AM and will not be permitted to complete the examination.